## Transition of Custom-Built India GCC Reflects Operational Excellence, AI-Enabled Execution, and Long-Term Value Creation for Client Now Assuming Full Ownership
### A Milestone in AI-Enabled Value Creation
On June 26, 2025, Aeries Technology, Inc. (NASDAQ: AERT), a beacon of innovation in AI-driven value creation, announced a significant milestone: the successful transition of a custom-built Global Capability Center (GCC) in India to one of its distinguished clients, a top-tier U.S.-based healthcare fintech platform. This transition marks not only a strategic shift for the client but also highlights Aeries’ commitment to delivering operational excellence through a robust and AI-enabled execution model.
### The Journey Begins: Crafted During a Pandemic
The engagement began during the challenging times of a global pandemic, highlighting the urgency for businesses to adapt quickly. Over four years, Aeries undertook a comprehensive approach involving the complete lifecycle—from design and build to operation—of the custom GCC. The initiative flourished, culminating in the establishment of a high-performing team that expanded to more than 300 professionals across various sectors, including Service Operations, Platform & IT, Product Engineering, Finance, and Data & Analytics.
### Meeting Compliance and Regulatory Standards
One of the standout features of this GCC was its strict adherence to HIPAA-compliant controls and regulatory-grade uptime expectations. In a world where data integrity and security are paramount, the center not only served as a mission-critical engine for service delivery but also facilitated innovation and cost optimization. This focus on compliance ensured the client could maintain trust in their operations while driving growth.
### Achieving Excellence in Service Delivery
Under Aeries’ stewardship, the GCC consistently reached impressive service-level performance benchmarks, which translated into high employee satisfaction scores and unwavering operational resilience. The dedication to a culture of excellence fostered an environment where innovation flourished, effectively enabling the team to act as an extension of the client’s workforce.
### A Strategic Shift: Full Ownership Transition
As the client’s growth strategy evolved, they made a pivotal decision: to transition the GCC into a wholly owned subsidiary. This move underscores Aeries’ adaptability as a partner that can provide structural flexibility while ensuring long-term value creation. “This hand-off demonstrates how Aeries delivers scalable, future-ready operating platforms that unlock innovation and long-term strategic advantage,” stated Ajay Khare, CEO of Aeries Technology, highlighting the importance of such transitions in the broader narrative of business growth.
### A Shared Governance Model and AI-Enabled Operations
The seamless transition also sheds light on the strength of Aeries’ shared governance model and its commitment to operational excellence through AI-enabled processes. By integrating AI into their operations discipline, Aeries streamlines the transition process while embedding a solid compliance infrastructure, ensuring that business operations remain resilient in the face of evolving challenges.
### Expanding Horizons
Aeries Technology continues to enhance its position as a transformation partner for private equity-backed and growth-stage businesses across sectors like healthcare, fintech, and enterprise software. The successful transition of the GCC demonstrates Aeries’ ongoing investment in building long-term strategic partnerships that propel businesses forward.
### About Aeries Technology
Aeries Technology (NASDAQ: AERT) has established itself as a frontrunner in AI-enabled value creation and business transformation, with a focus on delivering GCC solutions for private equity portfolio companies since its inception in 2012. With accolades such as the Great Place to Work Certification for two consecutive years, Aeries not only champions innovative solutions but also fosters a workplace that prioritizes employee satisfaction and engagement.
### Forward-Looking Perspectives
As Aeries steps into this new phase, it acknowledges the forward-looking nature of its strategies and initiatives. Statements about client transitions and operational execution are subject to various risks and uncertainties, but the company remains steadfast in its mission to create and sustain value for its clients.
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SOURCE: Aeries Technology, Inc.
